- Make a list of all items that you intend to ship.
- Consult FMC’s consumer resource search webpage to locate FMC licensed movers.
- Check with the Commission’s Office of Consumer Affairs and Dispute Resolution Services (CADRS) as well as state consumer protection agencies or the Better Business Bureau to confirm that the mover does not have a history of unresolved complaints.
- Obtain written quotes based on an on-site inspection.
- Read and understand your mover’s terms and conditions of service.
- Obtain additional insurance if necessary.
- Ask your mover to make a list of all items packed and number each box packed.
- Obtain a receipt from the company that picks up your goods.
- Check your voicemail/email daily for updates on move status.
- Check your goods as soon as they are delivered to make sure that no boxes are missing or damaged. Immediately report any missing or damaged items to your mover. Photograph any damaged goods.
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock() or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.